Inclusion & Accessibility Policy - Quality Waste

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QualityWaste Ltd – UK Waste Management Services
Effective Date: 2 June 2025

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1. Policy Statement

At QualityWaste Ltd, we are committed to fostering an inclusive, accessible, and respectful environment for everyone — including our employees, customers, suppliers, and the public. We actively promote diversity, equality, and accessibility across all aspects of our UK waste management services, including recycling, skip hire, and environmental compliance.

We believe that an inclusive and accessible workplace is key to delivering outstanding service and building strong community relationships.

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2. Purpose of the Policy

This policy aims to:

• Ensure equal access to employment and services.
• Remove barriers to participation for people with disabilities or additional needs.
• Promote inclusion regardless of age, gender, race, disability, religion, sexual orientation, or socio-economic background.
• Comply with the Equality Act 2010 and other UK accessibility regulations.

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3. Scope

This policy applies to:

• All employees, job applicants, and contractors.
• All visitors to QualityWaste sites and digital platforms.
• Customers and service users accessing our waste management solutions.

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4. Our Commitments

QualityWaste Ltd is committed to:

• Creating an inclusive workplace where everyone feels valued and respected.
• Providing fair recruitment, training, and promotion opportunities.
• Ensuring that digital platforms (including www.qualitywaste.co.uk) are accessible and user-friendly, following WCAG accessibility standards.
• Offering reasonable adjustments in the workplace and during recruitment.
• Communicating clearly and accommodating different formats or access needs.
• Working with suppliers who share our commitment to equality, inclusion, and accessibility.

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5. Website Accessibility

We aim to ensure that our website is:

• Navigable with assistive technologies such as screen readers.
• Usable with keyboard-only navigation.
• Clear and readable with appropriate contrast and font size.
• Continuously improved through accessibility audits and user feedback.

If you encounter any accessibility issues, please contact us at sales@qualitywaste.co.uk.

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6. Employee Responsibilities

All staff are expected to:

• Treat colleagues, clients, and the public with dignity and respect.
• Challenge discriminatory behaviour and report exclusionary practices.
• Complete training on equality, diversity, and inclusion (EDI).

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7. Monitoring and Review

We will monitor the effectiveness of this policy through:

• Regular reviews and audits.
• Staff and customer feedback.
• Adjustments based on legislation or best practice.

This policy is reviewed annually or when necessary to reflect organisational or legal changes.

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8. Contact Us

For questions, concerns, or to request this policy in an alternative format, please email:

📧 sales@qualitywaste.co.uk
🌐 https://www.qualitywaste.co.uk