Quality Policy - Quality Waste

Quality Waste – Committed to High Standards in UK Waste Management
Effective Date: 2 June 2025

1. Policy Statement

At Quality Waste, we are committed to providing reliable, safe, and high-standard waste management solutions throughout the UK. Our goal is to meet and exceed customer expectations while ensuring compliance with all relevant UK legislation and environmental responsibilities.

2. Scope

This policy applies to all services delivered by Quality Waste across the UK, including:

• General and commercial waste collection
• Recycling and recovery solutions
• Secure data destruction (physical shredding and digital erasure)
• Hazardous waste handling and disposal
• Customer support and service delivery

3. Our Quality Objectives

We aim to:

• Deliver consistently high-quality services tailored to customer needs
• Respond promptly and professionally to all client enquiries and service issues
• Maintain full compliance with UK environmental, health, and safety regulations
• Train and support our staff to uphold our quality standards
• Monitor performance and customer satisfaction to improve continuously
• Operate transparently and maintain clear documentation across all services

4. Commitment to Continuous Improvement

Although we are not ISO certified, we follow best practices in waste management and continuously seek ways to improve our operations and customer experience. We welcome client feedback as a tool for growth and development.

5. Responsibilities

• Directors and Management:
  Responsible for setting quality goals, supporting staff, and reviewing performance.
• All Employees:
  Expected to take ownership of quality in their work, report issues, and suggest improvements.

6. Get in Touch

For questions about our quality standards or to provide feedback, please contact:
📧 sales@qualitywaste.co.uk
🌐 https://www.qualitywaste.co.uk