Website Security Policy - Quality Waste

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Quality Waste – Protecting Online Data & User Privacy Across the UK
Effective Date: 2 June 2025

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1. Purpose

At Quality Waste, we are committed to ensuring the security, integrity, and confidentiality of our website and digital services. This Website Security Policy outlines how we protect our site, data, and users against cyber threats, in full compliance with UK GDPR, the Data Protection Act 2018, and relevant UK cybersecurity guidance.

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2. Scope

This policy applies to:

• All pages on https://www.qualitywaste.co.uk
• Interactive elements including forms and live chats
• Hosting infrastructure, backend systems, and third-party services used on the website
• Website visitors, customers, and administrative users

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3. Security Measures

To ensure optimal security, we implement the following protections:

• SSL Encryption (HTTPS):
  All web traffic is encrypted using SSL/TLS to protect data in transit.
• Firewall Protection:
  Web application firewalls (WAFs) monitor and filter traffic to block malicious requests.
• Regular Software Updates:
  All website software, plugins, and platforms are routinely updated to patch vulnerabilities.
• Secure Authentication:
  Administrative access is restricted with strong passwords and multi-factor authentication (MFA).
• Intrusion Detection:
  Monitoring tools alert us to any suspicious or unauthorised access attempts.
• Form Validation & Spam Filters:
  All web forms are protected against injection attacks, spam, and misuse.

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4. User Data Protection

• Any personal information collected through the website (e.g. via contact forms) is handled in accordance with our Privacy Policy and the UK GDPR.
• We never store payment or sensitive data directly on our site. All payments (if applicable) are processed securely by PCI-compliant third-party providers.

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5. Data Breach Response

In the unlikely event of a data breach involving the website:

• Affected users will be notified without undue delay
• Appropriate authorities, such as the Information Commissioner’s Office (ICO), will be informed within the legal timeframe
• Immediate corrective actions will be taken to mitigate further risks

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6. Employee and Developer Access

Only authorised personnel have access to website administration systems. All staff are trained in basic cybersecurity and follow strict access control procedures.

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7. Review & Maintenance

This Website Security Policy is reviewed annually or when significant system changes occur. Security audits and penetration testing may be performed periodically.

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8. Contact Us

To report a security concern or issue, please contact our data protection lead:
📧 sales@qualitywaste.co.uk
🌐 https://www.qualitywaste.co.uk