PEOPLE & RESPONSIBLE BUSINESS

Accessibility & Inclusion Policy

Helping customers, visitors and colleagues access our information and services.

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Website edition: 5 October 2026 · Quality Waste Limited

Our approach

We aim to make information readable, navigation clear and services accessible. We consider reasonable adjustments for disabled people and different communication needs. This is an improvement commitment, not an assertion that every page has passed an independent accessibility audit.

Alternative help

If a page or form is difficult to use, call 03330 386560 or email sales@qualitywaste.co.uk. Tell us the information you need and your preferred format or communication method. We will discuss a practical alternative.

Collections and visits

Tell us about access needs before arranging a visit or collection. Site access, safety and reasonable adjustments should be agreed in advance. Visits and deliveries are by arrangement.

Feedback

Please report the page address, the difficulty and any assistive technology involved if you wish. We consider feedback when improving content, forms and layouts. Equal opportunities and respectful treatment apply throughout our business.