Guidance reviewed 6 October 2026.
An office move or completed system upgrade can leave servers, desktop computers, monitors and cables waiting for removal. A short preparation process helps the collection run smoothly without making the initial enquiry complicated.
1. Confirm what can leave the site
Check which equipment is approved for disposal and whether any items are leased or owned by another organisation. Keep anything still needed for operations outside the collection area.
For a server project, the authorised IT team should confirm that systems have been properly retired and any required information retained. Do not release equipment simply because nobody currently uses the room.
2. Include the less obvious equipment
Think about storage units, network equipment, backup devices, monitors, keyboards and power accessories. Some may contain data or batteries. You do not need to guess which parts can be recycled; describe the overall load and flag what you know.
If there are large backup batteries or UPS units, mention them separately. They may need different lifting, packaging or transport from the rest of your IT equipment.
3. Keep handover secure
Restrict access to equipment awaiting collection and identify who will authorise the handover. Quality Waste includes shredding of data-bearing media and a Certificate of Data Destruction as standard when collecting data-bearing equipment.
Ask about any specific audit reporting you need before booking. The ICO device disposal guidance is a useful reminder to consider the storage inside equipment, including faulty devices.
4. Explain access in plain language
Tell us whether the equipment is on the ground floor, upstairs or behind a restricted access point. A few words about lift access or loading arrangements can prevent a collection being planned around the wrong assumptions.
You can begin with an overall photograph and a rough pallet count if known. Our team will ask for more detail where heavy or unusual equipment requires it.
5. Keep the project records together
File the collection reference, relevant waste paperwork and destruction certificate with the clearance project. If several sites are involved, use the same simple naming process so documents can be found later.
See server recycling and IT clearance or business IT recycling, then request a quote for your location and load.

