RESPONSIBLE BUSINESS
Company Policies
Our approach to customer care, data protection, safe waste collections and responsible business.
Find the information you need below. For service-specific documents, supplier checks or an accessible copy, contact our team. Your quotation or service agreement confirms the work, charges and documentation included.
Privacy & security
Privacy Policy
How Quality Waste Limited uses personal information when you enquire, book a collection or work with us.
READ POLICY →Cookies Policy
Information about cookies, local storage and optional external services on this website.
READ POLICY →Subject Access Requests
How to ask for a copy of your personal information or exercise another data-protection right.
READ POLICY →Data Retention Policy
A proportionate approach to keeping and securely disposing of business and personal records.
READ POLICY →Data Security Policy
Our requirements for protecting business information and customer data-bearing equipment.
READ POLICY →Data Breach & Incident Response Policy
How suspected loss, disclosure or compromise of personal information is escalated and assessed.
READ POLICY →Website Security Policy
Responsible use and reporting of security concerns affecting this website.
READ POLICY →Service standards
Data-bearing Equipment & Destruction Policy
Important instructions for computers, drives, phones and other equipment that may contain information.
READ POLICY →Environmental Policy & Scope
Our commitment to responsible WEEE recycling, waste handling and resource recovery.
READ POLICY →Quality Policy
Clear quotations, reliable communication and accurate documentation for business recycling services.
READ POLICY →Waste Acceptance & Collection Policy
What to tell us before a WEEE, hazardous waste, container or clearance collection.
READ POLICY →Confidential & Product Destruction Policy
Agreeing secure handling, destruction instructions and evidence for paper, products and returned stock.
READ POLICY →Free IT Collection Eligibility
Free collection depends on the equipment, quantity, location and work required.
READ POLICY →Website & customer care
People & responsible business
Accessibility & Inclusion Policy
Helping customers, visitors and colleagues access our information and services.
READ POLICY →Health & Safety Policy
Our approach to safe collections, waste handling, equipment use and site visits.
READ POLICY →Lifting Equipment & LOLER Policy
Requirements for safe lifting operations and suitable examination of lifting equipment.
READ POLICY →Equal Opportunities & Diversity Policy
Fair treatment in recruitment, employment, customer service and business relationships.
READ POLICY →Alcohol & Drugs at Work Policy
Fitness for work is essential around vehicles, lifting equipment and waste materials.
READ POLICY →Anti-Bribery & Corruption Policy
Honest business dealings with customers, suppliers, public bodies and partners.
READ POLICY →Modern Slavery & Human Trafficking Policy
Our commitment to opposing forced labour, trafficking and exploitation in our business and supply relationships.
READ POLICY →Business Ethics & Ethical Trading Policy
Responsible conduct in the way we quote, work, communicate and choose partners.
READ POLICY →Sustainable Sourcing Policy
Considering environmental impact, fair labour and suitability when buying goods and services.
READ POLICY →Whistleblowing & Speaking Up Policy
Raising genuine concerns about wrongdoing, safety, environmental harm or misuse of information.
READ POLICY →